GTC

Welcome to our hotel – please note:
• Our aparthotel is intended exclusively for overnight guests.
• Prostitution and any form of commercial sexual services are strictly prohibited.
• Violations will result in an immediate ban from the premises and eviction from the room – with no refund.
• We work in close cooperation with the police and local authorities. Any violations will be reported immediately.
• Video surveillance is in operation in all public areas for the safety and protection of our guests and staff.
Thank you for your understanding and cooperation.
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💳 Booking Terms, Payment, and Cancellation Policies

Payment Terms
The total booking amount becomes due at any time after the booking is completed and must be paid prior to check-in.
Deposit and Overnight Stay Tax (Nächtigungstaxe)
Please note when reviewing the total invoice price that a local overnight stay tax is included in the final amount. This tax is levied per day and per person and is generally collected with the invoice. The amount of the overnight stay tax (tourist tax) varies depending on the specific location.
A security deposit may be required in individual cases. This deposit will be fully refunded after check-out, provided that no damage is found during the inspection of the accommodation.
Cancellations
All cancellations, modifications, or no-shows will be charged the total booking amount (100% cancellation fee).
General Policies
• Pets: Pets are not permitted without express prior written consent.
• Parking: Public parking is usually available free of charge at the property (reservation is not required). However, there is no legal entitlement to a parking space.
• Extra Beds and Cribs: All children are welcome. We can provide extra beds or baby cribs upon request.

🏢 House Rules (General)

The most important rule in a single sentence:
We kindly ask all guests to behave in a manner that does not disturb other guests or our neighbors!
Specific Details:
Quiet Hours (Nachtruhe)
From 22:00 (10:00 PM) onwards, room volume must be strictly maintained in all rooms. In shared rooms, the following applies: if even a single guest requests it, lights must be turned off and silence observed! Please also remain quiet in the hallways and stairwells.
Furthermore, from 22:00 onwards at the latest, silence must be maintained in the outdoor areas, particularly on the rooftop terrace and in the courtyard. Guests must only speak in low voices and avoid loud laughing.
No-Smoking Policy
Please note that smoking is strictly prohibited throughout the entire building and especially in the guest rooms. We ask for your understanding and consideration. If you wish to smoke, please step outside to the entrance area.
Damage, Soiling, and Lost Keys
In the event of damage or severe soiling of the building or inventory, or in the case of a lost key, the caused damage must be compensated by the person responsible. The replacement fee for a lost key is €150, as it belongs to a central locking system. Compensation payments must be made immediately and in cash (for groups, accompanying supervisors or tour organizers must make advance payments on behalf of the group). Theft and intentional property damage will be reported to the police immediately.
In the case of non-compliance with one or more of the above regulations, the landlord is entitled to terminate the accommodation contract without notice at any time. The guest’s obligation to pay for the booked overnight stays remains in effect. Please note that we cannot accept liability for luggage and personal belongings.
Valuables
The landlord expressly assumes no liability for the loss of valuables (especially jewelry and cash). The safekeeping of clothing, musical instruments, brought technical equipment, and similar items is exclusively the duty of care of the guest. Access by third-party, unregistered persons, or the transfer of rooms to third parties by guests is strictly prohibited.
Termination by the Landlord
The landlord is entitled to terminate accommodation contracts with immediate effect (even after the room has been occupied) and, in the exercise of their property rights, evict the guest or group from the premises if the guest or group damages the reputation, safety, or standing of the landlord, is suspected of committing criminal offenses, or harasses, repeatedly disturbs, or endangers other guests, residents, passers-by, or neighbors. In particular, repeated violations by the guest or group against the regulations of these Terms and Conditions or the posted house rules, as well as damage, soiling, or theft of the landlord's property, entitle the landlord to immediate termination. This also applies if the guest uses the room or other premises of the landlord for a purpose other than agreed. In these cases, the guest may be liable for damages and is required to pay for the accommodation already used, as well as for accommodation not yet used in accordance with the cancellation policy. This also applies to all other accommodation contracts in cases of force majeure or other important reasons within the mutually agreed cancellation terms.
Departure
We ask our guests to vacate the room by the specified check-out time at the latest on the day of departure. In the event of a late departure, the room will be invoiced for an additional night.

🛠️ House Rules for Worker Accommodations (Monteurzimmer)

Dear Guests / Workers,
Our worker rooms and accommodation are meant to be a home away from home for you. We want you, your colleagues, employees, and our other guests to always feel comfortable here! We therefore kindly ask you to adhere to these few basic rules.
General Guidelines:
• If you find anything missing in our property or if we can assist you in any way, just let us know. We are happy to help.
• Please handle the furnishings with care so that future guests can enjoy them and feel comfortable as well.
• Should any damage occur to the inventory, we ask you to inform us immediately. Usually, such matters can be resolved quickly and easily through personal liability insurance.
• Please ensure that your colleagues or employees also adhere to these house rules.
Cleaning of the Accommodations
You are personally responsible for keeping your accommodation clean (basic regular cleaning). Brooms, dustpans, and vacuum cleaners are available on every floor.
No changes of bed linens and towels are provided during your stay. However, a change of linens and towels can be arranged at any time upon request for an additional fee.
The Kitchen
We ask you to wash used dishes, cutlery, pots, and pans immediately after use so that the next users always find clean kitchenware. The kitchen must be thoroughly cleaned by you at least once a day.
IMPORTANT – Waste Separation
Please separate your waste carefully. Waste bins are located in our kitchen.
NON-SMOKING POLICY
We strictly ask you to smoke only outside the building. Smoking is definitively prohibited inside our worker accommodation. The smoke detectors will trigger an immediate alarm. In any case of non-compliance with this rule, a cleaning fee of €150 can be charged for the extensive removal of cigarette odor from the rooms.
Rest Periods and Quiet Hours
To ensure that you and your colleagues are fit and well-rested for work the next day, nighttime quiet hours apply from 22:00 to 07:00 (10:00 PM – 7:00 AM), and afternoon quiet hours apply from 13:00 to 15:00 (1:00 PM – 3:00 PM).
Your Duty of Care
• Please close all windows and doors before leaving your accommodation.
• Please also make sure that all lights and the stove/oven are turned off.
• Please turn down the heating before leaving the apartment, especially the heating in the bathroom.
Valuables
The landlord assumes no liability for valuables, personal belongings, or clothing.
Keys
As a tenant, you will receive one key per room. This key opens both the main entrance door and your individual room. In the event of a lost key, the entire locking system must be replaced. The cost of at least €150 must be borne by the person responsible! When you leave the building, you must place the key back into the key safe.
Your Landlords,
Silvia Martinek and Wolfgang T. Müller
We wish you a pleasant and relaxing stay!
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